Navigate to Events -> Create Events to start creating your events. Click on the Create Events tab to start setting up the details of your event bookings page.

Once you click on Create Events, the event creation screen will open so that can add and customize the details of the event. 

Create an event

Upload banner— Click on the Upload banner button to add image to your event's banner. Navigate to the appropriate folder in your computer, select the file, and click on open to upload the image.


The event banner needs to be in either JPEG or PNG file format and should no larger than 2 MB in size. 

Event Details


Select Franchise — Select the relevant franchise from the dropdown list to organize your event payments. You can as split the payments with your selected franchise as per your pre-defined split.

Select Vendor — If you have a particular vendor who is helping you execute the event, and with whom you want to split payments, select vendor from the drop-down list. The vendor will be notified of the bookings and the incoming payments split as per the predefined amount or percentage.

Event Title — Add the name of your event to identify and organize the different events created. The event title is the name that will be displayed on all your event tickets and reporting.

Booking Unit — You decide the booking unit of your event from the drop-down list. 

For example, If you are holding an event at a venue that has reserved seating options you can use seat as a booking unit. If you are selling a product through the event, listing quantity as the booking unit would be apt. The ticket booking unit can be used when you have an event that has multiple admission categories and you would like to keep the booking unit terminology universal. 

Occurrence of event — You can set the duration of your event and select the number of days your event is going to run for. You can then setup your packages and ticketing accordingly.

For example, if your event is being held only on a single day with one time slot, your occurrence of event should be set to 1.

If your event is being held over multiple days you can input the occurrence as per the days the event.

Similarly, if your event is spread across multiple days and has more than one-time slot in each day that too can be handled by setting the occurrence accordingly.

Choose date(s) — Select the date and timings for your event.

If you have kept the occurrence of event field as 1 day you need to select one date and time. 

Similarly, if you have selected the event occurrence as 2 days you will need to input the date and timings for both days.

Stop bookings for event before — This field is used to control when you would like to stop your patrons from booking tickets before the day of your event.

For example, if your event is on the 15th of March 2022 and you would like to stop accepting bookings 2 days before the event starts you can set this field as 2 days. This will then ensure that tickets aren't available for booking post 13th of March 2022.  

Venue — You can enter the location of where your event is being held in the Venue field.

Artist — Add the name of the artists performing in your event.

If Artists is not a relevant label for your event you can change it to an appropriate term for your event, such as speaker, performer, etc.

Description — Enter a detailed description of your event. You can format your event description text using the options present in the toolbar.

Social media tags

Alt title — The Event title will appear in the Alt title field by default. You can and customize it for different social media platforms if you choose. When you share your event link on Facebook and other social networking platforms, this will appear as the title of the event.

Short description — The Event description entered here will appear as the description under your title when you share this link on Facebook and other social networking platforms.

Capture your attendee details

Capture Payee details — You can edit and customize the details you would like to capture on the payment page of the person making the payment for the event. 

You can add new fields by clicking the + Add button. Check the box under the Select column to add the field. Check the box on the Mandatory column to make it a compulsory field or leave it unchecked if you want to make it optional.

For example, the Ziro music festival mandates non-Arunachali Indians to avail an Inner Line Permit to attend. Hence, the state of the payee is a compulsory detail on its tickets.

Capture Attendees details — You can customize the fields and information that you want to capture about the attendees of the event.  Simply click on the + Add button and check the fields for the information that you want to capture. 

These fields can be made either mandatory or non mandatory for your patrons by checking or unchecking the mandatory column in the select display column popup.

Once you are satisfied with your selection, click on the Done button to confirm. 

Setup packages for your event

The Package section helps you set up different pricing options for your event based on either seating or facilities made available to your attendee. You can create and configure one or multiple packages for you event.

Category Name — If you have more than 4-5 packages in one event, assigning a category name helps you group the packages into simple buckets. This makes it easier for your customer to navigate to the package grouping of their interest. The lowest & highest price from the package grouping will be automatically shown in the event view page.


You can add new packages by clicking on the Add button. You can choose the Category name from the drop down list to group the different packages.

For example, you can categorize your bookings by age, say under 21 and over 21 categories or by access, like General access and VIP access.

Package Name — Add a name to the package offered to your customer for the event.

For example, Gold seating, Premier seating, etc.

Package Description — Describe the details of these packages, i.e., the facilities and privileges the patron is entitled to once they purchase the package.

Available Seats — Enter the number of seats available for your package. If customers buy out all the available seats from a package, the package will stop appearing in your event. Keep this as 0 if you have unlimited seats for a package.

Min Seats & Max Seats — Minimum and maximum tickets or seats helps you define the number of tickets/seats a customer can purchase while making a booking.

Pricing type — This section helps you to choose between StandardFlexible or Free pricing types.

Standard pricing type is the most commonly used pricing type. Select this option when you have a fixed price for your event tickets/seats. 

The Flexible pricing type is useful if you would like your audience to decide how much they want to pay to attend the event.

For the most part, used by NGOs or for fund raising events, where the ticket/seat price are donations for a cause.

If you choose the Flexible pricing type from the drop-down list, you will be provided with two boxes to enter the Min amount & Max amount. The attendees can pay any sum of money they choose between the minimum and maximum amounts pre-defined by you.

The Free pricing type allows you to host events online for free. Your customers need not make a payment to register for the event. They need only enter their registration details like Name, Age, and Mobile Number to register for Free events. 

Price — Applicable for the Standard pricing type, the Price field lets you assign the fixed price for your package, excluding the tax component.

Tax (If applicable) — Enter the tax label applicable & Tax (in percentage) if applicable to the package.

Coupon — You can provide discounts to a chosen set of customers by choosing a Coupon from the drop-down list. The discount coupon will then be applied to the package you are creating, and your customers when making their payments will pay the discounted amount. 

Package type — You can assign the dates your package will be available by choosing the package type.

If you select Normal Pass you will be given a choice to choose the dates the package is available for. If you select a Season Pass then your current package will be applicable for all days i.e. giving your customer access to your event for all the days the event is running.


With this you have setup your first package. Now, you can add more packages using the Clone or Add button at the top of the package creation panel.

The Clone button will simply copy the current package contents into a new package panel. You can change this cloned package without having to fill in the unchanged values again.

Coupon details — Use this function if you'd like one coupon to be applicable for all the packages you have added to your event.

Terms & Conditions — Events typically need a set of terms & conditions and a cancellation policy. Enter your event’s T&C and Cancellation policy in the rich text boxes provided. This will be shown to the user in your event landing page.

Click Save at the bottom of the event creation page to create your event. Upon creation, you will be presented with a short link for your event. This short link makes it easy for you to share your event via WhatsApp and post your event link on social platforms like Facebook, Twitter, and Instagram.

Next steps

You will be notified via Email & SMS once your bookings start rolling in. To monitor how many bookings have been made, edit or manage your event, and manage your box office on the day of your event, read...