Navigate to Events -> Event Transactions to review all transactions related to your events.
Review event transactions
You can filter your search using the required date range. You can further refine your search by choosing an event from the Select event name drop down list.
You can search for event transactions by the status of their payment as well. Simply click the Status drop down list to choose.
The various statuses are Initiated, Paid online, Paid offline, Rejected, Failed, Refund & Charge back.
You can review the different details related to the event transactions, like—
ID# is the unique ID associated with each event transaction and is different for each.
Paid On shows the date on which the payment was made. It helps you manage the different transactions, clarify any doubts in regards to the transaction date in case of any query or dispute raised by the attendee or payee for the event.
Name gives you the name of the payee of the transaction. This information may differ from the attendee details and is only the name of the payee.
Units show you the number of tickets/seats purchased by the payee. This is extremely useful when handling false claims & fraudulent behavior.
Amount gives you the total amount of the transaction made for the event. Any discounted amounts if coupon codes are availed shall also be visible here.
Event is thename of the event and helps keep track of multiple event transactions from one platform accurately on a single dashboard.
Status refers to the status of the transaction and whether it was paid online, offline, refunded, failed, Rejected, etc.
Mode shows the payment instrument used. For Example Credit Card, Debit Card, Netbanking, Cash, Cheque, Etc.
If you know the most frequently used mode of payment, you can add additional discounts and other payment facilities specifically for it.
Edit event transactions
Click on the Actions ⋮ button to make changes and edit the transaction.
You can View Event to review the changes you want to make. Click on the Reconcile option if you want to reconcile the transaction amount to the payee.
You can also add comments to the different event transactions to help you manage them more effectively.